Do:

  • Keep your PIN private (never share it)

  • Enable app security features (biometrics, PIN)

  • Keep push notifications enabled for the Ziina app so you receive in-app payment approval requests

  • Always review the merchant name and amount before approving any in-app payment request

  • Keep your mobile device secure

  • Review transactions regularly

  • Report suspicious activity immediately

Don't:

  • Share your card details with anyone

  • Let others use your card

  • Store your PIN with your card details

  • Use your card on unsecured websites

  • Approve in-app payment requests for transactions you don't recognise — tap Decline immediately and contact us