Ziina Card

How do I keep my card secure?

What preventive measures does Ziina take?

What should I do if I suspect fraud or see an unfamiliar charge?

What if I see a transaction I didn't make?

What if I don't receive a push notification for payment approval?

I received an approval request for a payment I don't recognise. What should I do?

How do I approve an online payment with my ZiiCard?

Do we support BNPL payment options such as Tabby or Tamara?

What about pending transactions?

Can someone else use my Ziina Card?

When does my Ziina Card expire?

Can I temporarily freeze my Ziina Card?

How do refunds work when using Ziina Card?

Can I make purchases if I only have part of the amount?

How do I check my card balance?

Is Ziina Card physical or digital?

Can I use Ziina Card at ATMs?

When using the Ziina Card, could I be charged fees by third parties?

Are there any fees for using Ziina Card?

How do I get a Ziina Card?

What is Ziina Card?

Is there a spending limit on the Ziina Card?

Can I freeze or unfreeze my Ziina Card?

Can I use the Ziina Card internationally?

Where can I use the Ziina Card?

How can I view my card details?

How do I activate my card?

What if a merchant doesn't accept my card?

What happens if I don't have enough balance?

Why is there a hold on my card?

What if a merchant charges me incorrectly?

What's my PIN and how do I manage it?

Am I protected against fraud?

What's the difference between Ziina Lite and Violet for cards?

Can I reload or add funds to my card?

Do I need to notify Ziina before traveling?

What if my card is declined abroad?

Will purchases show in my Ziina app?

Do I need to have money in my Ziina wallet to use the Ziina Card?

What makes Ziina Card different from other payment cards?

Can I use Ziina Card with Samsung Pay?

Can I change the name on my card?

How do I add my Ziina Card to Google Wallet?

How do I add my Ziina Card to Apple Wallet?